I gladly accept returns and exchanges Contact me within: 14 days of delivery Ship items back within: 30 days of delivery The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: - Handmade Paper flowers - Digital Templates - Personalised Items Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.